Contact social media sites

Has somone posted something upsetting about you?

Most websites have a way for you to ask them to remove ‘content’ – like videos, pictures, comments or profiles – that upsets you. This is called making a ‘report’.

It’s important to know that making a report doesn’t mean the content will definitely be removed.

Just like in school, most websites have a set of rules which they expect people using their site to obey - these are called 'terms of use'.

If you want to have something taken down from a site you should check to see if it breaks one of their rules.

Facebook calls their rules ‘Community Standards’, YouTube’s rules are called ‘Community Guidelines’ and other sites like Snapchat, Twitter and Instagram have their own sets of rules and ways to report.

Before using any website you should read them to learn what is, and what isn’t, acceptable on the site. You should also learn how to report content to the site.

Remember, that to use any of these sites you need to be at least 13 years old. If you're under 13 and someone has posted something about you get an adult to help you report it.

Here’s where to find the rules and how to report for the most popular social networks and messaging apps:

Snapchat

Read Snapchat's rules

Report to Snapchat

Snapchat Safety Centre

Facebook

Read Facebook's rules

Report to Facebook

Facebook Safety Centre

YouTube

Read YouTube's rules

Report to YouTube

YouTube Safety Centre

Instagram

Read Instagram's rules 

Report to Instagram

Instagram Safety Centre

Tumblr

Read Tumblr's rules

Report to Tumblr

Twitter

Read Twitter's rules

Report to Twitter

Twitter Safety Centre

Ask.fm

Read Ask.fm's 'terms of service'

Report to Ask.fm

Read Ask.fm's safety tips

Kik Messenger

Read Kik's rules

Report to Kik

Kik Help Centre